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Using an Emotion-Based Strategy to Strengthen Your Brand

A customer’s interaction with your brand involves a mix of emotional and rational responses. A business should always focus on both, of course, but it should especially understand how today’s online social environment primes the market for emotion-based strategies. The Science of Emotions: Use Data to Pinpoint Emotional Motivators Researchers have worked hard to understand…

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What Is A Customer Journey Map, And Why Should I Care?

Because inbound marketing is customer-centric and based on providing useful content, a successful strategy depends on whether or not your potential customers find your content. That’s why it’s essential that your marketing department knows who your potential customers are and what they need at every touch point in their buying journey. With that information, you…

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